Privacy Policy
Last updated: February 5, 2026
1. Introduction
eDocsly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document signing platform and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and email address
- Account credentials
- Billing and payment information
- Organization and company information
- Documents you upload for signing
- Signatures and signed documents
2.2 Automatically Collected Information
When you use our services, we automatically collect:
- IP address and device information
- Browser type and version
- Usage data and analytics
- Signing activity and audit logs
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process document signing requests
- Send transactional emails and notifications
- Provide customer support
- Comply with legal obligations
- Detect and prevent fraud
4. Data Security
We implement industry-standard security measures to protect your data, including:
- 256-bit SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Signed documents and audit trails are retained according to legal requirements and your organization's settings.
6. Sharing of Information
We may share your information with:
- Service providers who assist in our operations
- Document recipients for signing purposes
- Legal authorities when required by law
We do not sell your personal information to third parties.
8. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@edocsly.com.
9. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information (we do not sell personal information).
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@edocsly.com
- Address: [Your Company Address]