eDocsly
Terms of Service

Privacy Policy

Last updated: February 15, 2026

Your privacy is important to us. This policy explains how eDocsly collects, uses, and protects your personal information when you use our document signing platform.

1. Introduction

eDocsly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document signing platform and services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address
  • Account credentials
  • Billing and payment information
  • Organization and company information
  • Documents you upload for signing
  • Signatures and signed documents

Automatically Collected Information

When you use our services, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Signing activity and audit logs

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process document signing requests
  • Send transactional emails and notifications
  • Provide customer support
  • Comply with legal obligations
  • Detect and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your data:

256-bit SSL/TLS
Encryption for data in transit
AES-256 Encryption
For data at rest
Regular Audits
Security audits and penetration testing
SOC 2 Type II
Compliance certified

5. Sharing of Information

We may share your information with:

  • Service providers who assist in our operations
  • Document recipients for signing purposes
  • Legal authorities when required by law

We do not sell your personal information to third parties.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the service to function properly.

7. Your Rights

GDPR Rights (EEA Residents)

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

CCPA Rights (California Residents)

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

privacy@edocsly.com